Terms and conditions

Last updated: 6 January 2026

Welcome to On The House (“OnTheHouse”, “we”, “us” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, including the Events Map, event pages, newsletter sign-up, and membership pages (the “Site”). (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))
By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1) About OnTheHouse and the Site

OnTheHouse helps you discover events and experiences (including “free” or discounted offers) and provides information such as event descriptions, dates, locations, and categories. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))
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Some features (including “Premium”/membership benefits like time slots, early access, rewards, and special invites) may be offered now or introduced in the future. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))

2) Changes to these Terms

We may update these Terms at any time. Updated Terms will apply from the date they are published on the Site. Your continued use of the Site means you accept the updated Terms.

3) Website content (information-only)

The Site is provided for general information purposes. While we try to keep information accurate and up to date, we do not guarantee that event details (including dates, times, availability, offers, pricing, locations, or eligibility) are complete, accurate, or current.
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Event listings and offers may change, sell out, be cancelled, or be withdrawn without notice. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))

4) Events, partners and third-party responsibility

Events listed on the Site are typically hosted, operated, or fulfilled by third parties (e.g., venues, brands, organisers) (“Partners”). OnTheHouse is not responsible for:
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- the operation, quality, safety, legality, or delivery of events or offers;
- changes, cancellations, rescheduling, or capacity limits;
- Partner terms, entry requirements, age limits, dress codes, or venue rules.
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Any interaction you have with a Partner (including booking, entry, attendance, or redemption of an offer) is between you and the Partner and may be governed by the Partner’s own terms and policies.

5) Membership / Premium (if available)

If we offer a paid membership (“Premium”) on the Site, then:
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- membership benefits and rules will be described on the membership page(s) and may change over time; (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))
- benefits may be limited by availability, time windows, eligibility criteria, geography, and Partner constraints;
- OnTheHouse may use third-party payment providers to process payments (your payment is subject to the payment provider’s terms in addition to these Terms).
Unless required by law, we do not guarantee that any particular offer, “free” item, queue-skip, time slot, or invitation will be available.

6) Newsletter and communications

If you sign up for our newsletter, we’ll send you updates and content you’ve requested. You can unsubscribe at any time using the link in our emails (or equivalent mechanism). (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))

7) User responsibilities and acceptable use

You agree to use the Site lawfully and not to:
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- damage, disrupt, or interfere with the Site, its security, or its availability;
- introduce malware, viruses, or harmful code;
- scrape, harvest, reverse engineer, or attempt to extract source code, data, or content from the Site (except where permitted by law);
- use the Site to send spam or unlawful communications;
- submit content through forms that is misleading, defamatory, obscene, discriminatory, or infringes someone else’s rights.
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You are responsible for ensuring any information you submit to us (e.g., via contact form) is accurate and not misleading. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))

8) Intellectual property

All intellectual property rights in the Site and its content (including text, design, graphics, logos, branding, and layout) are owned by OnTheHouse or licensed to us.
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You may view and use the Site for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish, sell, or exploit any part of the Site without our prior written permission.

9) Links to other websites

The Site may contain links to third-party websites (including Partner sites or social platforms). We do not control those sites and are not responsible for their content, availability, or policies. Accessing third-party sites is at your own risk.
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You may link to our Site only in a fair and lawful way that does not damage our reputation. We may withdraw permission to link at any time.

10) Privacy and cookies

We process personal information in accordance with our Privacy Policy. Our use of cookies and how you can manage them is described in our Cookie Policy and via our cookie banner/settings. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))

11) Disclaimer and limitation of liability

To the fullest extent permitted by law:
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- we provide the Site on an “as is” and “as available” basis;
- we do not guarantee the Site will always be available, uninterrupted, secure, or error-free.

OnTheHouse (and our founders, contractors, and suppliers) will not be liable for any direct or indirect loss or damage arising from your use of, or inability to use, the Site, including:
- reliance on event information;
- cancellations, delays, or changes to events/offers;
- loss of opportunity, profit, goodwill, or data;
- issues caused by viruses, attacks, or third-party systems.
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Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

12) Suspension and termination

We may suspend or restrict access to the Site at any time (without notice) if we believe you have breached these Terms or if needed for security, maintenance, or operational reasons.

13) Governing law and jurisdiction

These Terms (and any disputes arising from them or your use of the Site) are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction.

14) Contact US

If you have questions about these Terms, contact us using the Contact us form on the Site. (On The House(PASTE CORRECT URL AFTER DOMAIN CONNECTION))